To initiate an order, please fill out our inquiry form available on the product page or the "Contact Us" section. Once we receive your details, our team will get in touch to discuss customization options, pricing, and delivery timelines.
Yes, the minimum order quantity varies depending on the product. Typically, for items like water bottles, T-shirts, and canvas bags, the MOQ starts at 50 units. Specific MOQs will be communicated during the inquiry process.
Absolutely! We specialize in customizing products with your company's logo, colors, and messaging. During the consultation, we'll discuss design options and provide digital mock-ups for approval before production.
Turnaround times depend on the product type, customization complexity, and order quantity. Generally, orders are fulfilled within 7–15 business days after design approval and payment confirmation. All delivery timelines are subject to stock availability.
Yes, we can provide samples upon request. Sample and delivery will be provided on a paid basis. Sample costs and shipping fees will be detailed during the inquiry process. Upon order confirmation, the sample payment will be adjusted in the final invoice.
Payment terms will be discussed during the order confirmation stage. We accept various payment methods, including bank transfers and digital payments. A 50% advance payment is required to initiate the order, and the remaining 50% must be cleared before dispatch. Detailed payment instructions will be provided upon order finalization.
